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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Question 28 of 94 in Demonstrate an understanding of project roles and responsibilities

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Solange Khoury is leading a software development project at Paragon Projects. During a team meeting, two developers disagree on the technical approach. Solange listens to both perspectives, asks clarifying questions, and helps the team reach consensus. Which project manager role is Solange primarily demonstrating?

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Correct answer: Facilitator

Explanation

Solange is acting as a facilitator by helping the team communicate, work through differences, and reach consensus. Facilitators guide discussions and enable team members to collaborate effectively without imposing solutions.

**Why not A:** A negotiator works to reach specific agreements on resources, contracts, or competing interests between parties. Solange is not negotiating terms or trade-offs — she is guiding a collaborative discussion to help team members reach consensus on their own, which is facilitation.

**Why not B:** A working member performs the actual technical work on the project. Solange is not doing technical development work; she is guiding a discussion process to help team members resolve their disagreement, which is a facilitation role.

**Why not D:** An initiator proposes new ideas or starts new initiatives. Solange is not proposing anything new — she is helping existing team members work through a disagreement by listening, asking questions, and guiding them toward consensus, which defines the facilitator role.

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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