CAPM Practice: Demonstrate an understanding of project management planning
Question 82 of 100 in Demonstrate an understanding of project management planning
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Correct answer: Develop a stakeholder engagement strategy that addresses each stakeholder's power and interest levels differently
Explanation
The stakeholder register captures stakeholder information including their power and interest levels. The next step is to develop an engagement strategy that tailors communication and involvement based on each stakeholder's characteristics. Different stakeholders require different engagement approaches—high power/high interest stakeholders need close management, while high power/low interest stakeholders should be kept satisfied.
**Why not A:** Focusing primarily on one stakeholder group ignores the need to manage all stakeholders appropriately. The key supplier with high power also needs attention (kept satisfied), even though their interest is low. A comprehensive engagement strategy addresses all stakeholders based on their characteristics.
**Why not B:** Minimizing communication with a high-power stakeholder is risky regardless of their interest level. A high-power/low-interest stakeholder should be kept satisfied through appropriate engagement. Ignoring them could lead to problems if they become dissatisfied and exercise their power.
**Why not D:** Providing daily updates to all stakeholders is inefficient and does not account for different stakeholder needs. High-interest stakeholders may need frequent updates, while low-interest stakeholders may find excessive communication burdensome. The engagement strategy should be tailored to each stakeholder's power and interest level.
Key Concept
This question covers Demonstrate an understanding of project management planning under Demonstrate an understanding of project management planning (Project Management Fundamentals and Core Concepts).
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