CAPM Practice: Demonstrate an understanding of project management planning

Proper project closure includes transitioning deliverables to the appropriate operational team, documenting lessons learned, releasing project resources to their next assignments, and formally closing the project. Ongoing promotional activities are operational work, not project work, and should be handled outside the project.

**Why not A:** Transferring documentation to marketing and letting them decide when to close the project gives up the project manager's closure responsibilities. Marketing's desire for ongoing promotional work is operational, and closure decisions should follow project management processes, not be delegated to a functional team.

**Why not B:** Closing immediately without transitioning to operations would leave the product without proper support and ownership. Even though the deliverable was accepted, proper closure requires formally handing off the product to the operational team that will maintain and support it going forward.

**Why not C:** Keeping the project open for ongoing promotional activities blurs the line between project and operational work. The project has achieved its objective with the accepted deliverable. Ongoing promotional activities are operations and should be funded and managed outside the project.