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CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

Question 23 of 106 in Demonstrate an understanding of common problem-solving tools and techniques

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Nia Horvat at Quartile Advisory is leading a session to identify potential causes of recurring quality defects. The team needs to generate a large number of ideas quickly without criticism. Which technique should Nia use?
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Correct answer: Brainstorming with the team to generate ideas freely

Explanation

Brainstorming is specifically designed to generate a large volume of ideas quickly in a judgment-free environment. Participants contribute ideas freely without criticism during the idea generation phase.

**Why not B:** Root cause analysis using a fishbone diagram is used to systematically identify causes of a known problem. The team needs to generate a large number of ideas quickly and without criticism, which is the specific purpose of brainstorming, not structured root cause analysis.

**Why not C:** A focus group gathers targeted feedback from selected participants about specific topics or concepts. It is a structured discussion, not designed for rapid, unrestricted idea generation without criticism. Focus groups evaluate existing ideas rather than generate new ones freely.

**Why not D:** The nominal group technique involves structured individual idea generation followed by group discussion and voting or ranking. While it includes idea generation, it is more structured and evaluative than brainstorming, which specifically emphasizes generating ideas without initial judgment.

Key Concept

This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).

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