CAPMHard
CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques
A project manager encounters a recurring problem that has been 'solved' three times but keeps returning. Using root cause analysis, she identifies that each previous solution addressed a different contributing factor but none addressed the true root cause. What does this scenario BEST illustrate?
Key Concept
This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).
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