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CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

A project manager is tasked with reducing defects in a software development process. She has data on defect types, frequencies, times of occurrence, and team assignments. Which combination of tools would provide the MOST comprehensive analysis to support root cause identification?

Key Concept

This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).

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