CAPM Practice: Demonstrate an understanding of business analysis (BA) roles and responsibilities

Solution implementation requires organizational change. BAs assess how new systems affect existing processes and roles, help design training programs, support communication planning, and facilitate transition from old to new ways of working.

**Why not A:** While HR often plays a role in organizational change management, stating that change management is exclusively HR's responsibility ignores the critical contributions of business analysts. BAs help stakeholders understand the impact of changes, ensure requirements reflect the transition needs, and facilitate adoption of new processes and systems.

**Why not B:** The BA's role in change management is not to manage technical deployment. Technical deployment is typically handled by IT operations or DevOps teams. The BA contributes by assessing change impacts on business processes, identifying transition requirements, and helping stakeholders prepare for and adapt to the changes.

**Why not C:** Negotiating compensation packages is a human resources function, not a business analysis activity. The BA's involvement in change management centers on understanding how changes affect stakeholders, eliciting transition requirements, performing impact analysis, and supporting communication strategies to facilitate smooth adoption.