CAPM Practice: Demonstrate an understanding of business analysis (BA) roles and responsibilities

Benefits realization confirms that the delivered solution actually produces the intended business outcomes. BAs contribute by defining measurable success criteria upfront and participating in post-implementation reviews that assess whether those outcomes were achieved.

**Why not A:** BAs do not manage benefits realization independently of the business. Benefits realization is a business responsibility that requires collaboration between BAs, project sponsors, and business stakeholders. The BA supports the process by providing analysis and tracking, but ownership of benefits sits with the business.

**Why not B:** Financial reporting on project ROI to the board is typically the responsibility of the project sponsor, finance team, or PMO. While BAs may contribute data and analysis that feeds into ROI reporting, they are not responsible for formal financial reporting to governance bodies.

**Why not D:** The BA's role does not end at deployment. Post-implementation activities such as reviewing whether the solution achieved its intended outcomes, identifying lessons learned, and recommending adjustments are valuable BA contributions. Ending involvement at deployment would leave a gap in ensuring the solution delivers its promised business value.